jilipg Privacy Policy – Your Data, Handled with Care

When you register and use jilipg, we collect certain personal information that is necessary to operate your account and keep the platform secure. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit amounts, withdrawal requests, and payment method details, which are required to process your financial activity on the platform. During your sessions, we automatically gather technical data including your IP address, device type, browser version, and general location, which helps us detect suspicious activity and improve platform performance. If you contact our support team, we retain records of those communications to ensure consistent and accurate assistance. We only collect information that is genuinely necessary — we do not ask for data we have no use for, and we do not collect sensitive personal information beyond what is required for age verification and regulatory compliance.

The personal data we collect is used exclusively to operate, maintain, and improve your experience on jilipg. Your account details allow us to verify your identity, process deposits and withdrawals, and ensure that only eligible players in the Philippines can access the platform. Technical and behavioural data helps us detect fraud, prevent unauthorised access, and maintain the integrity of our games and payment systems. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms and policies — these communications are not optional, as they are essential to your account. With your explicit consent, we may also send you promotional messages about bonuses or new features; you can withdraw this consent at any time by contacting our support team. We do not use your data to make automated decisions that significantly affect you without human review, and we do not build profiles for sale to advertisers or data brokers.

jilipg does not sell, rent, or trade your personal information to any third party for commercial purposes — full stop. We share your data only with trusted service providers who assist us in running the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be legally required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies — for example, in connection with anti-money laundering obligations or a valid court order. If jilipg undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We will never share your data with other gambling operators, marketing networks, or any party whose purpose is unrelated to the operation of jilipg.

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security), and sensitive account data is stored in encrypted form at rest. Access to personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff with data access are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. While no system can guarantee absolute security, we are committed to maintaining the highest practical standard of data protection for every player on the jilipg platform. If we ever become aware of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012.

We retain your personal information for as long as your account is active and for a reasonable period afterwards to comply with our legal and regulatory obligations. Under Philippine anti-money laundering regulations, we are required to keep certain transaction records for a minimum of five years from the date of the transaction. Account information is retained for the duration of your relationship with jilipg and for up to five years after account closure, unless a longer retention period is required by law. Technical logs and session data are typically retained for a shorter period and are used primarily for security monitoring and platform improvement. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request early deletion of your account and data, we will process your request promptly, subject to any legal obligations that require us to retain specific records.

As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). You have the right to be informed about what data we hold about you and how it is being used, and you may request a copy of your personal information at any time by contacting our support team. If any of your information is inaccurate or incomplete, you have the right to request a correction, and we will update our records promptly. You may also request the deletion of your personal data, subject to our legal retention obligations, and you have the right to object to certain types of processing, including direct marketing. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and to treating every request with the seriousness it deserves.

jilipg uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the overall experience. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. By continuing to use jilipg after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through their account or via the contact details on file. Your continued use of jilipg after any changes have been posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about this Privacy Policy or about how your data is managed, please visit our FAQ page for guidance.